I lost the love of my life this week. The love of my life was my extremely large dog. I called my vet and they quoted me a price for cremation that left my traumatized soul in more shock. Beyond that, I had no clue how I could get her there because of her size. They referred me to this business. As the other reviews have noted, I spoke to Nikki who explained everything and quoted me half the price of my vet's fee. They also provided a pick up service for a reasonable fee. Nikki really helped me that day and the next day when she had to repeat everything to me and listen to me go on way too long about my love. Thank you Nikki. I must also thank Clarence and Dejuan. These two gentlemen came to my home and were so patient, kind and I truly felt their genuine concern. They explained things and their words helped me so much. My big girl was a proud, stoic beast in her day and Clarence and Dejuan made her exit from a love filled home both graceful and dignified. There are no words to express my gratitude for this. You three people at this business helped me through one of the worst days of my life, my gratitude is immeasurable.
Thank you, Jennifer Wilms
Thank you for helping us through this difficult time. Handled with care, dignity, respect and a reasonable cost. The best part of it was the pickup and delivery. It helped us avoid a very painful drive.
T. Rusnak, September 23, 2017
They were very gentle, respectful and very nice I would recommend them.
T. Scram, October 17, 2017
Everyone was-caring and professional, which made the process less stressful, thank you so much
C. Reaves, October 25, 2017
My family and I lost a wonderful Pet to a horrible accident and were so devastated. I contacted many crematoriums and was turned away by many of their customer ...service skills. When calling this facility I spoke with Nikki who spent so much time answering our questions and concerns. I felt comforted and in control of a out of control situation. When coming in with my pet I was greeting and assisted my Nikki who again impressed me with her down to earth yet professional kindness and support. I was concerned about not getting my pets ashes back and was able to witness the whole process and stay on scene will the end to ensure I received my own pet and only my pet. Wow what accommodations! Thank you for being there for our family and our bunny Kassie and are toughest time. I will continue to use this facility in the future.
S. Raven, December 7, 2017
I highly recommend Suburban Pet Crematory. The staff is compassionate and understanding. I called at 10:00 pm (not expecting an answer) and spoke to a lovely woman who was able to schedule a pickup service for me the next morning for a reasonable price. I received my pets ashes the next day. I had a great Experience with this company.
- Megan Samuels
Thank you for your sensitive and sincere concern and treatment of our pet’s (family member) remains. From driver to phone receptionist, to the convenient delivery in a respectful repository.